Cancellation Policy
At Aeronore, we understand that sometimes you may change your mind or need to update your order. Our cancellation policy is designed to give you flexibility while ensuring that your order is processed efficiently.
Order Cancellations Before Dispatch
- You may cancel your order at any time before it has been dispatched.
- To request a cancellation, please contact us immediately at info@aeronore.com or WhatsApp (+92) 323-2410045 with your order number.
- Once your cancellation is confirmed, a full refund will be issued to your original payment method within 7–10 business days.
Cancellations After Dispatch
- Once your order has been dispatched, it cannot be cancelled.
- If you no longer wish to keep the items after dispatch, please refer to our [Exchange Policy] or [Return & Refund Policy] for available options.
Undeliverable or Refused Orders
- If an order is refused at delivery or is undeliverable due to an incorrect shipping address, a refund will be processed after deducting any shipping, handling, and customs fees already incurred.
Important Notes
- Orders are typically processed and dispatched quickly (within 1–2 business days). Please contact us as soon as possible if you wish to cancel.
- Refund timelines may vary depending on your bank or payment provider.
- Aeronore reserves the right to cancel any order due to issues such as payment failure, stock unavailability, or suspicious activity. Customers will be notified promptly if this occurs.
Contact Us
For cancellation requests or related questions, please reach out to us:
- Email: info@aeronore.com
- WhatsApp: (+92) 323-2410045