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GLOBAL SHIPPING
Shipping Times
- All orders are processed and shipped within 48 hours. This may take longer during special releases, major holidays and sale periods.
- All orders are normally delivered with 7 to 10 days.
- All orders are shipped through DHL express and are trackable.
- Any change in shipping address or any other change may only be requested before the order is shipped. After the order is shipped, no change is allowed by the courier company.
Order Tracking
An email will be sent confirming your order has left our fulfillment centre, your tracking information will also be included in this email. Alternatively, you can use our tracking form.
Shipping
Charges
Destination | Carrier Name | Dispatch method | Shopify Description | Price |
AUSTRALIA | DHL Express | Express | DHL Express (4-7 Business Days) | 22 AUD |
AUSTRALIA | DHL Express | Express | Orders over AUD 270 via DHL Express (4-7 Business Days) | Free |
CANADA | DHL Express | Express | DHL Express (4-7 Business Days) | 20 CAD |
CANADA | DHL Express | Express | Orders over CAD 245 via DHL Express (4-7 Business Days) | FREE |
USA | DHL Express | Express | DHL Express (4-7 Business Days) | 15 USD |
USA | DHL Express | Express | Orders over $180 via DHL Express (4-7 Business Days) | FREE |
UK | DHL Express | Express | DHL Express (4-7 Business Days) | 12 GBP |
UK | DHL Express | Express | Orders over £142 via DHL Express (4-7 Business Days) | Free |
EUROPE | DHL Express | Express | DHL Express (4-7 Business Days) | 13.8 EURO |
EUROPE | DHL Express | Express | Orders over €165 via DHL Express (4-7 Business Days) | Free |
MIDDLE EAST | DHL Express | Express | DHL Express (4-7 Business Days) | 8 USD |
MIDDLE EAST | DHL Express | Express | Orders over $180 via DHL Express (4-7 Business Days) | Free |
ASIA | DHL Express | Express | DHL Express (4-7 Business Days) | 15 USD |
ASIA | DHL Express | Express | Orders over $180 via DHL Express (4-7 Business Days) | FREE |
SOUTH AMERICA | DHL Express | Express | DHL Express (4-7 Business Days) | 24 USD |
SOUTH AMERICA | DHL Express | Express | Orders over $240 via DHL Express (4-7 Business Days) | FREE |
Taxes and Duties
Duties and taxes may apply and are the responsibility of the recipient. Some countries may require you to provide additional customs information to our carriers in order to receive your order.
For USA, orders with declared value below $800 are exempt from duty and taxes.
For UAE, orders with declared value below AED 1,000 are exempt from duty and taxes. For orders with declared value of more than AED 1,000, 5% custom duty is charged.
For Saudi Arabia, 5% duty is charged on all imported shipments.
For Qatar, no duties are currently being charged on imported shipments.
For Oman, 5% duty is charged on all imported shipments.
For Kuwait, 5% duty is charged on all imported shipments.
For Bahrain, 5% duty is charged on all imported shipments.
If you have any questions about duties and taxes, or if you believe you have been incorrectly charged for duties and taxes then please get in touch through our contact form.
