Customer Support

Due to the time zone differences, our support team may take up to 24 hours to get back to you.

You can contact us using the contact form below in case of any query related to your order. Alternatively, you can also send us an email on customercare@aeronore.com

Please use the following subjects to help us respond to your queries quicker.

  • If you need help finding the right size before you order, use subject: Pre-order size query
  • If you want to make changes to your order before dispatch, use subject: Urgent, Change in order request
  • If there’s a delay in your order, use subject: Delay in order
  • If you have received your order but the size is not right, use subject: Order received. Size issue
  • if you have received a defective item in your order, use subject:  Order received, Defective item
  • If you have not received the item(s) you ordered, use subject: Order received, wrong item delivered 
  •  If you have any other customer support related inquiry, use subject: General inquiry

Alternatively, you can also send us an email on customercare@aeronore.com

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